FAQs

What are points worth?

Every £1 spent = 10 pence to spend on future orders. So if you regularly buy your football jerseys from SoccerDragon, you'll be treating yourself in no time!

How does the points and rewards scheme work?

Starting late June 2014 we launched our new points and rewards scheme. Every £1 you spend is worth 1 point collect = 10 pence to spend on future orders so you'll save up enough points to treat yourself in no time. Please note to collect points you need to open an account with us and

Will I incur a customs charge?

Our methods of delivery ensure that you should not incur any customs charges. In rare circumstances, a package may incur a problem with a customs department. In this case we are always happy to resolve the situation to your complete satisfaction. Simply contact us and we will respond with a solution.

Is paying through credit card secure?

Yes, we use credit card payments instead of paypal as credit cards offer you 180 days of chargeback reassurance. Paypal only gives you 60 days to lodge a complaint therefore a credit card offers you more security.

How long will my order take to arrive?

Shipping takes around 10 days from dispatch date. On rare occasions delivery can take up to 28 day. If your order hasn't arrived within 28 days of shipping a replacement order will be shipped. We use reliable shipping agents and all packages require a signature at the time of delivery. We will send a confirmation

I have a problem with my shirt, can I return it?

If you have a problem with your item please contact us with your order number. Depending on the problem you will be offered a replacement, a voucher, or return for refund. If you are returning for a refund you will be credited the returns cost once the item is received.